Managed IT & Technology Consulting
TW Solutions Group provides managed IT and technology consulting for small businesses — responsive support, proactive management, and honest guidance, so technology becomes something you count on instead of worry about.
Four areas of responsibility, managed as one service — so nothing falls between the cracks.
Unlimited help desk with clear response times, incident management, user administration, and vendor management.
24x7x365 remote monitoring, Microsoft & 3rd-party patch management, Microsoft 365 & Azure administration, and network & infrastructure management.
Managed anti-virus & anti-malware, identity & access management, spam filtering, security awareness training, and simulated phishing.
Workstation, server, and Microsoft 365 backup, managed disaster recovery, and business continuity planning.
Our managed service plans cover support, monitoring, security, and backup as ongoing responsibilities — not billable surprises. Plans are matched to your business in a consultation, with a clear list of what's included.
Technology business reviews, IT budget planning, and procurement assistance — a technology partner, not just a fix-it guy.
A written service level agreement — you always know exactly when to expect us. No guessing, no ghosting.
Backups aren't enough — we plan and test for the day something actually breaks.
Every engagement begins with clarity. Our two-week Technology Assessment maps your entire environment — devices, software, vendors, access, and security — and delivers a prioritized roadmap for what to improve first.
Two weeks. Complete visibility. A roadmap you can act on.
Moore County, Cumberland County, Lee County, Hoke County, and remote support throughout North Carolina.